Terms of Service
These are structured draft topics, not final commercial terms. Legal counsel must review and approve them before customers can subscribe.
1. Service
QuickReach AI is a business platform for configured WhatsApp messaging, AI assistance, lead workflows, team collaboration, and related integrations.
2. Accounts and organizations
Customers must provide accurate information, control access to their organization, protect credentials, and remain responsible for activity performed by their users and configured automations.
3. Subscription and message usage
Plans will be billed by subscription interval and include a stated message allowance. Applicable GST, overage, add-on, and Meta/provider charges will be shown separately in the order form and invoice.
4. Acceptable use
Customers must not use the service for unlawful, deceptive, harmful, abusive, or unsolicited messaging, or to bypass WhatsApp, consent, privacy, security, or platform rules.
5. AI limitations
AI responses may be incomplete or inaccurate. Customers must configure appropriate knowledge, approvals, monitoring, and human escalation for their use case.
6. Availability and support
Plan-specific service levels will be defined in the commercial agreement. No public uptime or support-time promise applies until final terms are published.
7. Termination and data
Final terms will define cancellation, export availability, deletion, legal retention, suspension, and termination procedures.
8. Law and disputes
Final terms are expected to be governed by Indian law with the jurisdiction and dispute process confirmed by counsel.