Appointment coordination
Show available slots, confirm appointments, and handle rescheduling or cancellation.
Help patients find services, book appointments, receive reminders, and reach a human team when a conversation needs clinical judgement.
Automate administrative coordination while keeping diagnosis and clinical decisions with qualified professionals.
Automate administrative coordination while keeping diagnosis and clinical decisions with qualified professionals.
Show available slots, confirm appointments, and handle rescheduling or cancellation.
Answer approved questions about departments, doctors, timings, preparation, and location.
Hand off urgent, sensitive, or clinical questions to an authorized human team.
Patient asks for help
AI identifies the administrative intent
Approved information or slots are retrieved
Appointment is confirmed
Sensitive or clinical needs are handed to staff
No. The intended use is administrative support. Clinical, urgent, and sensitive questions should be escalated to qualified staff.
The backend is planned so retention can be configured by organization and data category, subject to applicable requirements.
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