Privacy Policy
This launch draft explains the intended privacy approach for the QuickReach AI website and platform. It must be reviewed by Indian legal counsel and updated with verified company and processor details before production launch.
1. Information we collect
We may collect account, organization, contact, support, billing, usage, lead, consent, and WhatsApp conversation information needed to provide the service.
- Identity and account information
- Business and integration configuration
- Lead and conversation content
- Usage, device, security, and audit activity
- Billing and transaction references
2. How information is used
Information is intended to be used to operate the platform, authenticate users, deliver configured messaging workflows, provide support, measure usage, prevent abuse, and meet legal obligations.
3. Lawful processing and consent
Customers are responsible for obtaining appropriate permission before contacting their leads or customers. QuickReach AI will maintain consent and suppression records needed to enforce messaging choices.
4. Retention
Retention will be defined by data category, organization configuration, contractual needs, and applicable Indian law. Production retention schedules will be published before launch.
5. Security
The system is being designed around tenant isolation, least privilege, encryption, auditability, incident response, and SOC 2-aligned controls. This is not a claim of completed SOC 2 certification.
6. Data rights
A production process will support eligible access, correction, erasure, consent withdrawal, export, nomination, and grievance requests under applicable Indian requirements.
7. Contact
Privacy and grievance contact details will be confirmed before launch. The company is based in Indiranagar, Bengaluru, Karnataka, India.