Turn support conversations into revenue

WhatsApp AI for E-Commerce

Answer product questions, recover abandoned carts, share order updates, and help shoppers complete purchases on WhatsApp.

Built around your goal24/7shopping assistance

Give shoppers immediate help across discovery, purchase, delivery, and repeat-order journeys.

Where it helps

Remove friction from the moments that matter.

Give shoppers immediate help across discovery, purchase, delivery, and repeat-order journeys.

01

Product discovery

Recommend products using shopper needs, catalog data, price range, and availability.

02

Cart recovery

Send compliant reminders and offer assistance when a shopper leaves a purchase incomplete.

03

Order support

Handle order status, shipping questions, returns, and escalation to a human.

Example journey

One continuous path from first message to next step.

  1. 1

    Shopper starts or abandons a purchase

  2. 2

    An approved WhatsApp message opens the conversation

  3. 3

    AI answers questions using catalog and order data

  4. 4

    A payment or checkout link is shared

  5. 5

    The order and revenue source are recorded

E-Commerce FAQ

Answers for this workflow.

Ask something else →
Can it connect with an online store?+

The platform is designed for commerce integrations so product, inventory, cart, and order information can be used in conversations.

Does it support cart-recovery campaigns?+

Yes. Cart recovery can use approved templates, audience rules, suppression rules, and delivery tracking.

Start with one useful workflow

See how QuickReach AI fits your e-commerce workflow.

Show us your current lead flow. We’ll show you where QuickReach AI can help.

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