Refund Policy
This framework must be aligned with the final payment provider, subscription terms, trial design, order form, and Indian legal advice before paid plans launch.
1. Trial
A 14-day trial is planned. Final eligibility, entitlements, conversion, and cancellation rules will be published before signup opens.
2. Monthly subscriptions
The intended model allows cancellation before the next renewal. Access and refund treatment for the current paid period will be stated clearly at purchase.
3. Annual subscriptions
Any annual discount, cancellation window, and pro-rata refund policy will be included in the final order form and service terms.
4. Message and provider charges
Consumed message usage and charges already incurred with Meta or another provider are expected to be non-refundable, subject to applicable law and billing error review.
5. Add-ons and services
Custom setup, training, integration, and other service fees will have written commencement, delivery, and refund conditions.
6. Request process
The final policy will publish a verified billing contact, required request details, review timeframe, refund method, GST treatment, and escalation process.