Airlines & Travel
About this solution
Elevate the passenger experience with instant travel information. Manage flight status, booking changes, boarding pass delivery, and baggage tracking through WhatsApp. Reduce call center volume by 70%.
Call Reduction
Check-in Rate
Avg Response
Use Cases
Flight Status & Gate Changes
Real-time flight updates, gate changes, and delay notifications. Proactive alerts for boarding, weather delays, and cancellations with rebooking options.
Boarding Pass Delivery
Mobile boarding pass delivered directly to WhatsApp. Check-in reminders 24 hours before departure with one-tap check-in.
Booking Changes
Seat upgrades, meal preferences, and itinerary changes via chat. Automated fare difference calculation and UPI payment for upgrades.
Baggage Tracking
Automated baggage status updates and lost baggage claim initiation. Real-time tracking link with estimated delivery time.
Sample Flow
Passenger asks 'flight status?'
AI detects booking from phone
Real-time status + gate info sent
Boarding pass delivered to WA
See how QuickReach AI works
for Airlines & Travel
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